Last Updated: September 1, 2020
This Policy applies to your use of the Services as well as all email, text, or other electronic communications made through the services or to Phoneic.
We currently retain no cookie, registration data or other data for visitors to our Services except for users that have logged in to use our Services.
When using our service, your account is tied solely to your phone number. You must verify your number using the procedure within the Services before you can use the Services. Should your phone number change, it is your responsibility to secure your recordings by backing them up and / or deleting them before changing numbers. We are not responsible for your recordings being accessed by someone else who acquires your old phone number and then installs the Services.
Information We Collect
To engage our Services as a User, you must be a registered account holder or authorized by a registered account holder to use their login information (a “Customer”). As a User you may record phone conversations using our mobile application. When you register as a Customer and use the Services we will collect the following information:
We collect information from and about Users of the Services:
Information You Provide To Us
When you download, register with, or use the Services, we may ask you to provide:
How we collect this information:
Why we collect your Personal Information and how we use it:
We keep your Personal Information until you delete your account by sending an email to [email protected]
Automatic Information Collection
When you download, access, and use the App, it may use technology to automatically collect:
Logs are stored for up to five (5) days.
If you do not want us to collect this information do not download the App or delete it from your device.
We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking).
We collect audio recordings of phone call conversations that you capture using the services.
Why and how we collect these audio recordings:
How we retain audio recordings:
We store a copy of the recording, the associated transcript, speaker ID, and other related metadata until it is deleted by the user who uploaded the recording. If it is deleted by the user no record will be retained by Phoneic.
When you place a call through the Service, your phone number is logged by one of our telephony partners. If and when you request for your account to be terminated by emailing us, you may also request that we remove all logs containing your phone number from our partners’ systems.
With Whom We May Share Information We Collect
Information collected by third parties may include:
We will not share Personal Information or Customer Data with others except as Customer requests per written instructions or by sending a message through the Services, or as indicated herein, or except when we inform you in advance and give you the opportunity to opt out.
We may also share Personal Information or Customer Data as necessary to comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process, as well as, to protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
You may delete all of your Customer data by requesting that your account is deleted. We will retain no record of any personal data, usage data or other information.
If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at [email protected].
Information Collected from Minors
Phoneic does not knowingly collect personal information from individuals under the age of of 16. If you are under 16, please do not use our services or provide any information to us through the Services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].
California Privacy Rights
Under Cal. Civ. Code § 1798.80, a user residing in the State of California has the right to request from us a list of all third parties to which we have disclosed personal information during the preceding year for direct marketing purposes. We do not disclose such information for direct marketing purposes, and so no such list exists. For questions about this policy, please contact us at [email protected]. We do not obey Do Not Track signals from a user’s Internet browser. We make no representations concerning third parties that do not collect personal information directly through the Website. These disclosures are made under Cal. Bus. & Prof. Code § 22575.
Phoneic is committed to protecting your information and we take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from unauthorized access, alteration, or disclosure. Our security practices include: encrypting many of our services using SSL; and frequent review of information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Phoneic reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information or Customer Data in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Platform or Services after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended. We encourage you to bookmark this Web page and review this Policy regularly.
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